Duscent — Dubai's Scent — is a UAE-based online perfume house offering a curated archive of niche and Arabian fragrances, including oud, amber, musk and floral perfumes from leading Middle Eastern houses. Duscent ships across the United Arab Emirates and operates in both English and Arabic.
Yes. Every product sold by Duscent is 100% authentic and sourced through authorised channels — guaranteed. Duscent does not sell imitations, decants of unknown origin, or counterfeit fragrances.
Duscent ships across the United Arab Emirates. Standard delivery is free on UAE orders of 200 or more; below that it costs 20. Any Express Delivery charge is shown before payment. Dubai and Sharjah typically arrive in 1–2 business days, and other Emirates in 2–4 business days. Express orders placed before 4:30 pm UAE time are eligible for next-day delivery; orders placed at or after 4:30 pm are estimated to arrive one day later. If an order includes any non-express item, the entire order may follow the standard delivery timeline.
Prices are shown in UAE Dirhams (AED). The order total and any delivery charge appear before payment. The current checkout configuration does not add VAT.
Duscent accepts all major credit and debit cards, Apple Pay, Google Pay, and Tabby (buy now, pay later in interest-free instalments). Cash on delivery is also available within the UAE.
Yes. Duscent supports Tabby, which lets you split your order into 4 interest-free payments. The instalment amount is shown on the product page and in your cart.
You may request a return or exchange of an unopened fragrance in its original, sealed packaging within 14 days of delivery. This offer does not limit your UAE legal rights if an item is defective, damaged, incomplete, misdescribed or materially delayed. Email support@duscent.ae with your order number and the issue.
Once your order is dispatched, Duscent sends a tracking link by SMS and email. You can also track any order at duscent.ae/order/track using your order number and email.
Selected houses offer travel and sample sizes. Where available, these appear as a size option on the product page.
Duscent Assistant helps you explore, answer a few simple questions, and receive three clearly explained matches from the current live catalogue.
Yes. Duscent is fully bilingual. The English site is at duscent.ae and the Arabic site is at duscent.ae/ar, with the same catalogue, prices and checkout.
You can reach Duscent customer care by email at support@duscent.ae or by phone/WhatsApp at +971 50 355 4779, Sunday to Thursday, 9:00–18:00 GST.